You could specialise in a specific area such as recruitment or assist in lots of different activities concerning employee relations and work practices. Either way, you will work closely with both department managers and individual employees as well as your team.
It’s a busy, fulfilling job so if you are passionate about people and eager to play an important role in fostering a positive work environment then read on and find out why becoming an HR assistant might be the perfect fit for you!
What does an HR assistant do?
HR assistants are the backbone of any organisation’s people management, helping to ensure that the processes relating to employees – such a payroll, contracts, benefits – run smoothly. Though much of their work is unseen, HR assistants make a major contribution to the overall success of the business.
You may enter the profession as either an HR assistant or an HR administrator acting as the first point of contact for many personnel queries and handling all related paperwork and documentation, such as employment contracts.
No two days are the same. Duties will vary depending on the size of the business but updating records, reviewing training needs and writing job descriptions are all likely to be part of your regular responsibilities along with supporting colleagues with a variety of admin duties.
You will be required not only to understand your role within the business but the bigger picture and how people professionals can help achieve company objectives. Many tasks will be enjoyable such as welcoming a new team member to the organisation, but you will also encounter more challenging duties such as supporting colleagues through a grievance or disciplinary.
Being an HR assistant means there is never a dull moment, and you will get to know newcomers in all areas of the business! Assisting employees and seeing them develop through their journey with the organisation from day one until they leave is very rewarding.
What's a typical HR assistant job description?
The role of an HR assistant requires juggling skills as you are likely to be pulled in different directions by members of your team. Responsibilities vary depending on the size of the organisation but they are likely to include a mix of the following:
Administrative duties such as maintaining and updating staff records, arranging meetings, handling initial staff queries from other departments.
Assisting with recruitment including vetting applicants, arranging interviews, liaising with potential new employees, and issuing employment contracts.
Supporting onboarding for new workers and providing general information and guidance about the organisation and benefits.
Producing documents such as updating employee handbooks or reports.
Processing payroll, dealing with holiday requests and documenting employee benefits.
Supporting internal and external enquiries and requests.
Entering employee data into the organisation’s database.
Helping to organise HR related training programmes and company-wide events.
Assisting with wellbeing at work initiatives.
As you can see it’s a very varied role but don’t be overawed by the number of responsibilities as you will build your skills and knowledge over time while having the support of colleagues in your team.
How much experience do I need to become an HR assistant?
The good news is an HR assistant is a starter position, so employers won’t expect you to have much expertise in the people profession. Previous experience in an administrative role will work to your advantage as will any HR knowledge, however minor.
Tip - Highlight any previous roles or work experience on your CV which demonstrate your excellent administrative skills and attention to detail.
How much will I earn?
According to Reed, the average UK salary for an HR administrator or assistant is between £22,500 and £28,800 depending on where you are based in the country.
What qualifications do I need to become an HR assistant?
HR is a competitive field so having the right qualifications might give you an advantage when you’re looking for an HR assistant job. A degree in psychology or business is helpful but not essential as it’s also possible to move from a general admin role to a starter HR position. A CIPD qualification will certainly get your CV noticed as will experience of an HR graduate scheme. HR apprenticeships are also popular ways of entering the profession and building your knowledge and skills.
Tip - Look for HR internships to gain experience when you are studying.
CIPD Level 3 Foundation Certificate in People Practice
This level 3 qualification, which leads to CIPD Foundation Membership, provides a solid grounding in the people profession and can be completed in as little as six months. There are no formal entry requirements for the course as long as you are over 18 and have good literacy and numeracy skills.
CIPD Level 5 Associate Diploma in People Management
A CIPD Level 5 qualification will equip you with the essential skills and knowledge to get ahead in HR. The diploma takes as little as nine months to complete and leads to CIPD Associate Membership, something we know that employers value when recruiting to HR roles.
How can I become CIPD qualified?
To start your CIPD journey and gain a more comprehensive view of the topics needed to become an HR assistant, simply enquire with one of Reed Learning’s experts to discuss the course and the different ways of studying we offer. There are four flexible methods to choose from which are all fully online and include interactive workshops, fast track programmes or recorded webinars. Whichever study option you choose, you will be supported throughout by an HR specialist and have full access to our Virtual Learning Environment.
What skills do I need to become an HR assistant?
As you will be liaising with people at all levels within your company, excellent verbal and written communication skills are a must. Other skills include:
Organisational skills with an ability to prioritise your workload, use initiative and be effective under pressure.
Excellent computer skills and familiarity with Microsoft packages.
Data recording and analysis skills and the ability to present the information in graphs or charts.
Team working and interpersonal skills for resolving general employee issues.
Attention to detail and accuracy for maintaining HR records.
Problem solving and the ability to spot conflicts before they occur.
Discretion – you will handle sensitive employee information so maintaining confidentiality is a must.
How can I ensure my CV stands out?
HR assistants are coveted roles in any organisation as they are seen as stepping-stones to more senior positions in the profession. Here’s some advice to ensure you stand out from the crowd:
Highlight any administrative experience even if it is not relevant to HR as the skills are transferrable.
Familiarise yourself with HR by reading up on some of the fundamentals such as employment law and employee relations. Just showing you have some knowledge will impress potential employers at interview stage.
Be aware of the latest technology on managing employee data as this is likely to be a key part of your job.
Seek opportunities for work experience when you are studying and emphasise this on your CV.
Be specific about your work history, particularly if you need to explain a change of career.
Accentuate any occasions where you have liaised with other departments or assisted colleagues at work.
Include any information about hobbies or activities which demonstrate you are a team player.
If you have a CIPD qualification, underline this at the start of your application or CV so that employers are aware of your qualification success.
Attend any relevant networking events and engage with other HR professionals through social media, local events, or online forums.
Other ways to become an HR assistant
Have you considered developing your HR skills and knowledge whilst at work? Many employers offer HR apprenticeships where you’ll get paid on-the-job training while completing an industry recognised qualification. Popular apprenticeship programmes include:
Equivalent to two A levels, this Level 3 apprenticeship will give you the grounding you need to kickstart your HR career. You will have the option to study the CIPD Foundation People Practice qualification, although it isn’t mandatory.
A great opportunity if you want to take your HR expertise to the next level. You will study for the CIPD Associate Diploma in People Management as part of your course.
Next steps for your HR career
There’s lots of opportunities for career progression as an HR assistant. After gaining general experience, you might decide to specialise in diversity and inclusion or talent management. Future roles you could apply for include:
HR officer
HR advisor
HR wellness advisor
Recruitment consultant
HR coordinator
L&D coordinator
Longer-term opportunities include:
HR generalist
HR team leader
HR manager
HR assistants play a crucial role in supporting employees. If you think this could be the start of a rewarding career in the people profession, then call our specialist advisers on 020 7932 2760 for further details about becoming CIPD qualified.
