This course teaches participants the effective leadership and management skills to get the most out of a team and to deal with the common challenges faced by supervisors.
Help your employees understand how to manage teams
Leading a team can be very challenging but is very rewarding if done successfully. This course will give learners everything they need to know to successfully manage teams and meet their own objectives by improving their team’s performance.
There is a focus on management from a supervisory perspective, with attention given to the skills people think are most valuable, like dealing decisively with difficult situations and managing delegation. Explanations of current management theory and practice will be combined with practical exercises to give learners confidence in their management style.
During the two days, learners will have been involved in group exercises, pair work, presentations, case studies and scenario work.
To undertake this course, learners should be in a role that includes responsibility for the overall performance of a team, and they should generally perform similar tasks to their team members. Learners who directly manage other people with different responsibilities to their own, would benefit more from the Introduction to Management course.
Topics covered in this two-day course include:
The modern team leader
The skills of an effective team leader
Understand the supervisor’s position within the organisation
The five key areas of team supervision - lead; communicate; organise; plan; control
Effective team leadership
Meet team expectations
Adapting leadership style
Applying the GRIPS model of team leadership
Setting SMART goals and objectives
Formulating goals to balance the key components of team leadership - task, team and individual
Develop your leadership style
Using different management styles for different situations
Pinpointing management style and how to evaluate for effectiveness
Learn how to effectively manage friends
Delegation - structure, pros and cons, do’s and don’ts
Motivating and developing others
Delivering practical feedback to overcome conduct and capability issues
Setting, monitoring and driving commitment to performance standards
Applying models of motivation to drive performance
