Community care services
We are a registered Care Quality Commission provider, providing support and empowerment to people in their communities.
Start a conversation with one of our specialist community care recruiters
Send a brief overview of your requirements and we will contact you to find out more about your needs.
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We know community care services
For over 60 years, Reed has been proud and privileged to provide person-centred direct care and support services to vulnerable adults, children, young people, and families in the community.
We work with public bodies, privately funded individuals and organisations. So, if you are looking to purchase services, or hire private carers for yourself or loved ones, we provide a range of services to suit your needs.
As a registered Care Quality Commission provider, we are committed to delivering the best possible outcomes for individuals who wish to remain at home and safely access services in their local community.
Our services are available 365 days a year, 24 hours a day, seven days a week, and we have community care hubs based in Cambridge, Manchester, Leeds, Liverpool, and London.
With an extensive team of dedicated community care workers, our friendly, local team of registered care managers, consultants, and co-ordinators work in partnership with you to find a solution and meet your aspirations to achieve your individual goals.
We will work in collaboration with you and other parties to ensure that you are matched with staff who can provide the best level of community care and support for vulnerable adults, children, young people, and families.
All our services enable individuals to fulfil their potential and lead a meaningful and independent life with choice and control. We support with and focus on what individuals can do for themselves but also provide the tools for them to grow and develop new skills and abilities.
Our community care professionals can provide services across multiple care needs, including those with learning disabilities and autism, specialist and complex care, mental health support, outreach and respite services, and specialist care services for children and young people.
Learning disabilities & autism services
Our specialist community care professionals are experts in providing care services and support for individuals living with learning disabilities and autism.
Areas we can support with:
Personal care – ensuring health and well-being is maintained.
Practical support - enabling and encouraging independence, maintaining the home environment, attending medical appointments, managing money, and general activities for daily living.
Emotional and social support – this is met through meaningful relationships and activities, accessing the community, leisure, education, and work opportunities.
Specialist & complex care services
We provide specialist and complex care to individuals who have profound health and care needs and give them the tools and support to enable them to remain at home and achieve their potential.
Areas we can support with:
Nursing care and clinical oversight
Oxygen therapy
Specialist medication and percutaneous endoscopic gastrostomy (PEG) feed
Head and spinal injuries
End of life and life-limiting illness
Long-term health needs – diabetes, epilepsy, stroke, multiple sclerosis, and neurological conditions
Behaviours that challenge
Dementia
Physical disabilities
Stoma and catheter care
24 hours wrap around provision including waking nights, sitting, and sleep-in services
One-to-one, two-to-one, and three-to-one personal care
Mental health services
Our services enable individuals, who need support with their mental health, to carry out their day-to-day tasks. This can be through a range of support services including supported living, crisis intervention, outreach, and self-care, with a combination of practical, emotional, social care and support, information, and signposting.
We work with the network of community health and social care professionals to provide support to those living with mental health issues, such as:
Depression and anxiety
Bipolar disorder
Memory and sensory impairment
Alcohol and drug misuse
Behaviours that challenge
Eating disorders
Personality disorders
Support with difficult feelings and behaviours
Support with reducing isolation and loneliness
Outreach & respite services
Our outreach services for adults and children aims to assist individuals through a person-centred approach, supporting with health and social care matters that enable people to live independently.
Areas we can support with:
Living a healthy lifestyle
Accessing community services
Reducing isolation
Leisure
Education
Employment
Our respite and short break provision enable main caregivers to take a break so that they can attend appointments or maintain their own health and wellbeing.
This can include sitting services, overnight support, and emergencies. We will work with you to establish if support can be provided as an activity or provision at home.
Children & young people services
We offer a range of provisions for children and young people, including personal care services and assistance to support with home life and access to the community.
Areas we can support with:
Disabilities and complex health needs
Special educational needs
Behaviours that challenge
Safeguarding
Parenting support
Supervised contact
Emergency cover and respite
Transitions into adulthood
Youth offenders and step-down support within the community
And understand your pain points...
Choosing a community care provider is an important decision whether you are a publicly funded local authority, NHS Trust, or looking for private care for yourself or your loved one.
Reed is registered with the Care Quality Commission which means you can be confident that all our services are safe, of a high-quality, effective, compassionate, and meet the legal requirements.
We arrange an initial free, no obligation consultation to discuss your needs and to make sure that you receive the right level of care before matching you with the best community care professionals.
We screen all our community care professionals thoroughly, including their experience in care, values, training, and employment history.
We also provide further training, continuous professional development (CPD) and qualifications to ensure that all our professionals are up to date with the latest legislation and able to provide the best level of care.
Our services are available 365 days a year, 24 hours a day, seven days a week.
Our offices are open from 8am to 6pm, Monday to Friday, however you can always get in touch with someone through our out of hours service.
We assure you that we always endeavour to provide the best possible service. But to ensure that you consistently receive the highest quality of care that you need, we hold regular review consultations so you can share your feedback which is extremely valuable and important to our service.
Reed understands that your needs may change, and it is vital for us to continually work with you and monitor all our service offerings.
It is important to us that the people we provide care services for are involved in every step of the journey - from initial meetings, introductions to our care teams, development of ongoing care plans, and attendance of review meetings.
We work with you, and not for you, to develop your care plans and enable you to achieve your aspirations, fulfil your potential, and contribute to all aspects of your life. We work continuously with the people and professionals involved in your health and well-being to ensure you are receiving the best level of care.
Please see our ratings and links to the full CQC reports via the button below.
Our community care expertise
Leonie Goldson
Helen Clark
Send a brief overview of your requirements and we will contact you to find out more about your needs.
Case studies
A service user and their family’s quality of life improved through Reed sourcing tailored care
Reed’s community care specialists co-produced a plan and sourced a team of skilled professionals to care for a child with multiple conditions and provide their family with some respite.
Reed supports an individual with responsive tailored care
We created a care plan and identified a team of care professionals who could encourage the individual to maintain their independence while remaining at home.
Reed’s consistent, high quality care service improves the lives of young care recipient and his family - Case study
Reed’s care provision for a child with multiple health and social care needs helps him to fulfil his potential and provides his family with crucial respite.
Community care
Creating a care plan which empowered the individual to maintain a meaningful and high-quality lifestyle while remaining at home.
Community care
Reed has sourced a team of care professionals who could help a service user become more independent and able to fulfil his goals.
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